Processing Time: This refers to the time it takes for the dropshipper to receive the order from the customer, process it, and forward the order to the supplier for fulfillment.

Shipping Time: This is the time it takes for the product to be shipped from the supplier to the customer. The shipping time can vary based on the supplier's location, shipping method chosen, and the destination of the customer.

Shipping Costs: Clearly outline whether shipping costs are included in the product price or if they are additional. Some dropshippers offer free shipping, while others pass on the shipping cost to the customer.

International Shipping: Specify whether the dropshipping business ships internationally and provide information on estimated delivery times and any additional costs associated with international shipping.

Tracking Information: Clarify whether tracking information is provided to customers and how they can access it. This helps customers monitor the progress of their orders.

Returns and Refunds: Outline the process for returns and refunds, including any conditions that must be met. Specify whether the customer should return the product directly to the supplier or to the dropshipper.

Lost or Damaged Items: Provide information on the steps customers should take if their order is lost or arrives damaged. Clarify the responsibility of the dropshipper and the procedures for filing claims.

Customs and Import Taxes: If applicable, inform customers about any potential customs duties or import taxes they may be required to pay when receiving international shipments.